Privacy Policy

Effective Date: August 1, 2025

Welcome to TrueMatch DNA & Testing. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information in accordance with Virginia law, the Virginia Consumer Data Protection Act (VCDPA), and applicable federal health privacy rules such as HIPAA.

When you use our services, we may collect:

• Personal Information: Name, date of birth, contact details, identification documents.
• Genetic & Health Data: DNA samples, lab results, related health information.
• Billing Information: Payment details, insurance (if applicable).
• Technical Data: IP address, cookies, and browsing activity on our website.
  

We only use your data for legitimate business and legal purposes, including:

• Providing accurate and confidential DNA and genetic testing.
• Ensuring strict chain of custody for legal DNA tests.
• Meeting legal, court, and immigration requirements.
• Processing payments and scheduling services.
• Communicating with you regarding results, support, or updates.
• Improving our website and customer experience.
  
  

We do not sell your personal data. We may share information only with:

• Accredited Laboratories (for processing DNA samples).
• Courts, Attorneys, or Government Agencies (when legally required).
• Service Providers (such as payment processors, under confidentiality agreements).
• Law Enforcement or Regulators (as required by law).
  

Under the Virginia Consumer Data Protection Act (VCDPA), you have the right to:

• Request access to your data.
• Correct inaccurate information.
• Request deletion of your personal data (subject to legal requirements).
• Receive a copy of your data in a portable format.
• Opt out of profiling, targeted advertising, or sale of personal data (we do not sell data).
• Appeal if a request is denied.

To exercise your rights, contact us at contact@truematchdna.com.

We take your privacy seriously. Our safeguards include:

• HIPAA compliance for all health and genetic data.
• Encrypted storage and transmission of data.
• Secure chain of custody for all DNA samples.
• Restricted access for authorized staff only.
  

We keep your information only as long as necessary to provide services, meet legal obligations, and maintain accurate records.

We do not knowingly collect data from children under 13 without parental consent, in compliance with COPPA.

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

For questions, requests, or concerns about this Privacy Policy, contact us:

TrueMatch DNA & Testing LLC

 739 High Street

757-522-7075

contact@truematchdna.net